Free shipping above 40 euro
Free shipping above 40 euro in The Netherlands

Frequently Asked Questions

Order pay

  • Will my order fit through the letterbox?

    We send as much as possible with letterbox packages, so you often don’t have to stay at home! A maximum of twelve bars of soap fit in a letterbox package. When you order more than ten bars and/or other products, this will be delivered as a package.

  • Can I pay securely at Nature Bar?

    At Nature Bar you can pay safely. We treat your data confidentially and work exclusively with a secure payment environment.

  • Can I pick up my order at Nature Bar?

    Hell yes! When ordering you can tick “pick up”. Then the shipping costs will expire. Collection is possible on Wednesday to Saturday between 12:00 and 16:00 after you have received the confirmation email. You can then pick up your order at the studio (Sint Annendwarsstraat 9).

  • Can I have my order delivered to a different address?

    Hell yes! You do this by choosing “ship to another address” during the ordering process. And enter the address here. Do you also want to add a personal message? Please mention this in the comment box.

Soap

  • Are the products cruelty-free?

    Yes! The ingredients we use and the final soap are non-dietary.

  • My hair feels greasy after using the shampoo bar, how is that possible?

    Also read the article How do I use a shampoo bar , with useful tips to help you on your way.